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Terms and Conditions

Collection and Retention of Information

We may ask you to provide personal information such as your name, address, email address, phone number, payment details, National Identity Card number, passport details, and other information that can identify you. We may also collect optional details such as your age, gender, interests, and preferences.

We also collect information about how you use our website, including the pages you visit and the services you use. Technical information such as your IP address, browser type, and access times may be collected to help us maintain security and improve our services.

You are in control of the personal information you provide. While we take appropriate measures to protect our website and systems, you are responsible for ensuring that the information you submit is accurate and legally provided.

Data Ownership and Responsibility

Users, including both job seekers and employers, are responsible for managing and protecting the information they provide on our platform. We are not responsible for any data shared directly between job seekers and employers.

You may request the deletion of your personal information at any time. We will remove your information from our active systems, except for any records we are required to keep for legal, regulatory, or audit purposes.

Use of Information

We use the information we collect to operate and improve our website, provide our services, and enhance your overall experience. We may also use your contact details to send updates, notifications, and marketing communications based on your preferences.

We will not use your personal information for any purpose other than those described in this policy without your explicit consent. If we make significant changes to how we use your information, we will notify you accordingly.

Disclosure of Information to Third Parties

We respect your privacy and do not share your personal information with third parties without your consent, except when required by law or when necessary to protect our users, our organization, or the public.

We may share your information with trusted service providers who help us operate the platform, process payments, or provide customer support. These providers are given access only to the information they need and are required to maintain strict confidentiality and data protection standards.

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner. If this happens, we will notify you in advance.

We only share information when necessary and ensure that all third parties handle your data securely and responsibly.

Intellectual Property Protection

All content on jobly.lk, including text, graphics, images, videos, software, and designs, is owned by us or used under license. You may not copy, reproduce, distribute, or use any content without our prior written permission.

We use industry-standard security measures, including encryption and access controls, to protect our intellectual property. Users are expected to respect these protections and must not attempt to use our content in any unauthorized manner.

Shared Responsibility and Legal Compliance

Information security is a shared responsibility between us and our users. Both parties are responsible for managing risks and complying with applicable data protection laws and regulations.

Employers and job seekers must ensure that they handle personal data in accordance with relevant legal requirements. While we provide the platform and its security infrastructure, we are not responsible for any misuse, unauthorized disclosure, or improper handling of data by users.

Complaint Handling and Investigations

If we receive a complaint from a job applicant regarding an employer, we will notify the employer and request an investigation and a written explanation.

If the employer fails to provide a satisfactory response within a reasonable time, we reserve the right to suspend or withhold the publication of their current and future job advertisements on our platform.

Content Responsibility

Users are responsible for ensuring that all job advertisements and other content posted on the platform comply with applicable laws and standards of public decency.

We reserve the right to review, flag, edit, or remove any content that violates these requirements. If any content is found to be in breach of our Terms and Conditions, the user will be notified accordingly.

User Awareness and Support

We provide guidance and support to help users understand their data protection responsibilities. Our helpdesk is available to assist with reporting incidents and resolving issues.

Users can access our support portal to report problems, request assistance, and review our acceptable use policies. We may also offer periodic training and awareness materials to help users better understand their security and privacy obligations.

Service Availability and Business Continuity

We are committed to providing a reliable and consistent service on topjobs.lk. Our platform is supported by robust technical systems and operational procedures designed to maintain high availability and minimize service interruptions.

In the event of unexpected issues, we have contingency plans in place to restore services as quickly as possible. While we strive to keep the platform available at all times, we cannot guarantee uninterrupted access due to circumstances beyond our control.

Where possible, users will be notified in advance of any scheduled maintenance or significant service disruptions.

Security Measures

We have implemented appropriate technical and organizational measures to protect your personal information from loss, unauthorized access, disclosure, alteration, and misuse. These measures include industry-standard encryption, secure data storage, access controls, and regular security reviews to identify and address potential vulnerabilities.

Although we take reasonable steps to safeguard your information, no system can guarantee complete security. We encourage users to help protect their accounts by using strong passwords, enabling two-factor authentication where available, and reporting any suspicious activity to our support team as soon as possible.

By working together, we can help maintain a secure platform and better protect your personal information.

Cookies

Our website uses cookies to improve your browsing experience and help our platform function effectively. You can manage or disable cookies through your browser settings; however, some features of the website may not work properly if cookies are disabled.

We use cookies only for essential purposes such as session management, remembering your preferences, and improving website performance. We do not use cookies to track your activity beyond what is necessary to provide a personalized experience on our platform.

Jobseeker Data Removal

Job seekers may request the deletion of their account information, including login credentials and profile data, by emailing us at jobly@email.lk.

Once we verify the request, we will remove all active personal data from our systems as soon as reasonably possible. Any information that we are legally required to retain will be kept securely in archived records.

We will process all deletion requests promptly and provide confirmation once the data has been removed from our active systems.

Policy Review and Updates

These Terms and Conditions are reviewed at least once each year to ensure they remain accurate, effective, and up to date.

We may also update these Terms at any time in response to changes in laws, regulations, or user feedback. If we make significant changes, we will notify users through the website or by other appropriate means.

We encourage you to review these Terms regularly so that you remain informed of your rights and responsibilities when using our platform.